Persons with disabilities — a diverse group of one billion — represent around 15 percent of the world’s population, and the global share of individuals living with disabilities is expected to rise in the coming decades. Addressing the challenges faced by persons with disabilities in accessing employment, finance, and banking is central to achieving the sustainable growth of businesses and economies across both developed and emerging markets.

Ergon’s report, developed for the IFC, explores the business case for supporting disability inclusion in the banking sector, drawing on emerging practices from 12 leading international banks and financial institutions.

This report is one of two publications on inclusive banking developed by Ergon for the IFC. Another report, focusing on how banks support the economic inclusion of LGBTI people, was published earlier in 2022.