Technologies which intermediate labour supply and demand — often known as digital labour platforms or ‘gig’ work — have become increasingly attractive to impact focused investors. In emerging and developing economies, digital labour platforms have potential to spur job creation at scale and for underserved groups. However, these development gains can come with significant risks, including lack of job and income security, uncertain legal status and protections, unsafe work, and a lack of worker voice.

How can investors navigate these challenges? Ergon has worked with British International Investment (BII) and SIFEM (Swiss Investment Fund for Emerging Markets) to develop guidance on managing the risks and optimising the opportunities associated with platform work in developing markets.