In 2022 we led a research study on the implementation of operational grievance mechanisms by Rainforest Alliance (RA) certified farms and groups. By undertaking a rigorous review of survey data and carrying out in-depth case studies, we gained insights into the prevailing practices, challenges, and good practice in this area.

We’re delighted by RA’s willingness to publish this report and to be transparent with the findings. Click here to access our detailed findings and here to read RA’s response to the report.